|Lunell was thorough, gracious, firm, and kept all parties on task. She required all parties to be open, honest, and accountable for their issues. The end result was that everyone had the opportunity to express their issues while listening to those of the other parties. All of the participants gained greater insight into the process and the intentions of the other players. This occurred approximately one year ago, and staff morale has returned.
Lunell works with you to determine
- The difference between problem
solving and managing a dilemma.
- How to orchestrate input from
multiple sources - who decides, who
influences, who vetoes?
- How to motivate people to implement
- Integrate values, vision and mission
into the process.
- How to evaluate the results.
Lunell, you really do a tremendous job!
Wonderful rhythm between the heavy and the
light, the theoretical and the experiential
... you pull in all the ways people "listen"
It was awesome. Your teaching techniques,
metaphors and humor underscore your